This website is maintained and operated by KOELNMESSE ORGANIZAÇÃO DE FEIRAS LTDA (“Koelnmesse”).

To ensure the success of the specialised services we offer, we endeavour to collect as much information as possible (“personal data”) about our customers and business partners who use our website (“users”). In doing so, we act as the controller of this data and are subject to the provisions of Law no. 13,709/2018 (General Personal Data Protection Law – LGPD).

The protection of personal data is taken very seriously. Our customers, business partners and employees should be aware of Koelnmesse’s policy on personal data, giving everyone the opportunity to decide how their data is collected, processed and used.

That is why we have made available this privacy and data protection policy, which contains important information about:

– What data we collect and what we do with it.
– Your rights in relation to your personal data.
– How to contact us.

1. Data we collected and reasons for collection

Our website collects and uses some of our users’ personal data in accordance with the provisions of this section.

1.1 Personal data expressly provided by the user:

We collect the following personal data that our users expressly and voluntarily provide to us when using our website:

– Full name
– CPF
– Company name
– CNPJ
– E-mail address
– Telephone number
– Contact message

This data is collected at the following times:

– When the user uses the contact form.
– When the user subscribes to the newsletter (event and market news).
– When the user creates an account in our e-shop.
– When the user sends us a visitor or exhibitor registration form.
– When you enter a competition.
– When the user registers in person at the exhibition centre or as part of a survey.

The data provided by our users is collected for the following purposes:

-Geolocalisation data.
-So that the user can purchase our services.
– So that the user can contact us.
– So that we can send news to our users.
– To plan your visit to the fair, as we can provide you with specific information in preparation for the event.
– For the user to register as a visitor for certain events and to receive all the benefits to which they are entitled by purchasing the ticket online.
– For the user to receive personal messages and offers from our company or exhibitors.
– To carry out market research in order to offer the best services and customer care, as well as optimising our offers.

2. Personal data obtained in other ways

We collect the following personal data from our users:

– Date, time and duration of your visit to one of our websites.
– The IP number assigned to you by your Internet provider
– The web page you are visiting.
– The tool (i.e. browser, operating system) used by you to access the website.
– The terms you used in search engines and to search the website.
– Whether a website was accessed successfully or not.
– What information was obtained (including downloads).
– From which server did you access the website.

This data is collected at the following times:

– When the user logs in and out of the site.
– When the user uses the site.

This data is collected for the following purposes:

– Personalising the user experience.
– Get to know our users better and put them in touch with our partners and important exhibitors.
– Provide even greater support for your next trade fair appearance.

3. Sensitive data

No sensitive data will be collected from our users, as defined in Art. 11 et seq. of the Personal Data Protection Act.

Thus, no data will be collected on racial or ethnic origin, religious conviction, political opinion, membership of a trade union or religious, philosophical or political organisation, data relating to health or sex life, genetic or biometric data, when linked to a natural person.

4. Collection of data not expressly provided for

Occasionally, other types of data not expressly provided for in this Privacy Policy may be collected, provided that they are provided with the user’s consent, or that the collection is permitted on another legal basis.

In any case, the collection of data and the processing activities resulting from it will be informed to the users of the website.

5. Use of cookies

Some pages of our website may also store cookies, which are small files installed by websites on computers when the internet browser is used.

These files make it possible to identify characteristics and information about the user, such as whether the same device has visited the site before and which pages it has visited.

If you do not want to receive cookies, select the ‘Help’ option to find out how to deactivate all cookies or receive a warning before the cookie can be saved.

If you would like to know more about cookies, visit: www.cookiecentral.com

6. Sharing personal data with third parties

Koelnmesse may periodically receive your personal data from third parties.

This can happen, for example, when personal information is forwarded by associations, exhibitors, foreign representatives, chambers of commerce and industry or commercial address agents.

If you do not want personal data that has not been sent directly to our company to be used, please contact the address in item 14 below and notify us.

Koelnmesse passes on your personal data to third parties if this is necessary to process your purchases, organise your participation in the fair or billing services.

Visitors to events organised by Koelnmesse will have their data forwarded to exhibitors, associations or third parties under the following conditions:

– The trade fair visitor has not objected or, if necessary, given permission to have their data forwarded to exhibitors, associations or third-party companies.

– Before forwarding data to exhibitors, associations or third-party companies based abroad, we always check that the data protection regulations in the recipient’s country are equivalent to those in Brazil and Germany. If not, the beneficiary is obliged to contractually guarantee to Koelnmesse that the data protection regulations will be complied with.

– When Koelnmesse sells a trade fair to another company, personal data that is directly related to the event may be forwarded to the buyer.

Our foreign representatives and our service partners in Germany and abroad are contractually obliged to fully comply with the standards and guidelines regarding data protection and security.

Koelnmesse does not sell or transfer your personal data to third parties for any other reason.

7. How long will your personal data be stored

The personal data collected by the website is stored and used for a period of time that corresponds to what is necessary to achieve the purposes listed in this document and that takes into account the rights of its holders, the rights of the website controller and the applicable legal or regulatory provisions.

Once the periods of storage of personal data have expired, they are removed from our databases or anonymised, except in cases where there is the possibility or need for storage by virtue of a legal or regulatory provision.

8. Legal basis for processing personal data

Legal basis for the processing of personal data is the legal basis, provided by law, that justifies the processing of personal data of the users of the website. Therefore, each personal data processing operation must have a corresponding legal basis.

We process the personal data of our users in the following cases:

– with the consent of the data subject.

– for the fulfilment of a legal or regulatory obligation by the controller.

8.1. Consent

The user consents to the use and processing of their personal data for the purposes set out in items 1 and 2 above, subject to the other stipulations of this policy.

The user may revoke their consent at any time, and if there is no legal hypothesis permitting or requiring the storage of data, the data provided will be deleted.

In addition, if they wish, users may not agree to any personal data processing operation based on their consent.

In these cases, however, you may not be able to use some functionality of the site that depends on that operation. The consequences of lack of consent for a specific activity are informed prior to processing.

9. Compliance with a legal or regulatory obligation by the controller

Some personal data processing operations, in particular data storage, will be carried out so that we can fulfil obligations provided for by law or other regulatory provisions applicable to our activities.

10. User rights

Website users have the following rights under the Personal Data Protection Act:

– confirmation of the existence of treatment.

– access to data.

– correction of incomplete, inaccurate or outdated data.

– data portability to another service or product provider, upon express request, in accordance with the regulations of the national authority, observing commercial and industrial secrets.

– deletion of personal data processed with the consent of the data subject, except in the cases provided for by law.

– information from public and private organisations with which the controller has shared data.

– information about the possibility of not giving consent and the consequences of refusing.

– revocation of consent.

If you have provided us with your personal data, we will provide you with appropriate access to the information we have stored about you so that you can make changes or even delete it. You can request a copy of your profile using the address at the end of section 14 below.

In this case, in order to guarantee that the user who wishes to exercise their rights is in fact the owner of the personal data that is the subject of the request, we may request documents or other information that can help to correctly identify them, in order to safeguard our rights and the rights of third parties. This will only be done if absolutely necessary, and the applicant will receive all the related information.

11. Security measures in the processing of personal data

We employ technical and organisational measures to protect our users’ personal data.

The measures we use take into account the nature of the data, the context and purpose of the processing, the risks that a possible violation would generate for the rights and freedoms of the user, and the standards currently employed in the market by companies similar to ours.

Among the security measures we have adopted, we would highlight the following:

– Use of secure servers, firewalls and encryption of financial data.

– Limiting access to our users’ data, so that unauthorised third parties cannot access it.

– Keeping records of all those who have, in some way, come into contact with our data.

Even if you take all the measures you can to avoid security incidents, it is possible that a problem may occur that is caused exclusively by a third party – such as in the case of hacker or cracker attacks, or even in the case of the user’s sole fault, which occurs, for example, when they transfer their data to a third party. In these exceptional cases over which we have no control, Koelnmesse disclaims liability.

In any case, should any type of security incident occur that could generate significant risk or damage to any of our users, we will notify those affected and the National Data Protection Authority of the incident, in accordance with the provisions of the General Data Protection Act.

12. Complaint to the Control Authority

Without prejudice to any other administrative or judicial remedy, personal data subjects who feel in any way wronged may lodge a complaint with the National Data Protection Authority.

13. Changes in this policy

This version of this Privacy Policy was last updated on: 12/12/2023.

We reserve the right to modify this policy at any time, in particular to adapt it to any changes made to our website, either by making new features available or by removing or modifying existing ones. Whenever there is a change, our users will be notified of the change.

14. How to contact us

If you have any questions about this Privacy Policy or the personal data we process, please contact our Personal Data Protection Officer through one of the channels mentioned below:

• E-mail: [email protected]

• Postal address: Av. Francisco Matarazzo, 1752 – Conjunto 1704 – Perdizes, São Paulo / SP – CEP 05001-200 – Brazil